Case Studies
Carolyne French – The Good Guys
Carolyne French has the task of coordinating and implementing training across one of Australia’s largest retail groups…
Michael Ziccone – ANZ
Since 2015, we have trained over 500 ANZ employees. Our communication training program is now a core requirement for all client-facing team members to complete alongside their technical skills and compliance training.
Daniel Wood – Tupperware
Regularly engaging large audiences with key messages is part and parcel of Daniel’s role, but he found the process daunting. Since our program he feels confident with preparation and noticed a significant lift in how his audience responds to his communication.
Eugene McGarrell – iCare
When Eugene sent out his team to strengthen their communication skills he didn’t expect to be so impressed by their transformation that he too would sign up for our program.
Tanya Athans – AustralianSuper
Working in development, Tanya already knew that anyone could learn and improve but it was the Mastering Communications program that delivered real change with ongoing learning.
Kate Mort – Cricket Australia
Kate saw our program as an opportunity to fine-tune how she engaged with colleagues and stakeholders at Cricket Australia. She now feels confident, authentic and clear every time she presents to an audience.
Josh Spendlove – eHealth
Josh helped organise The Colin James Method® training at his previous company and was saturated in the content during the planning stages. Even so, the impact the 2-day live immersion training had on him still caught him by surprise.
Belinda Hochen – ANZ
As an Associate Private Banker, Belinda wanted to accelerate her communication skills to help her reach her desired outcomes in meetings and presentations. She now feels confident and equipped with a life-long toolkit to engage her clients more deeply.
Chris Gilpin – Actionable
Already an experienced speaker and facilitator, our program caught Chris’ eye as an opportunity to transfer his knowledge into video conference communications. Immersed in our unique methodology, he gained practical learning experience and stayed connected with the group after the program.
Rebecca Hall – Senior Industry Specialist International Education
Rebecca is constantly challenged for time. Deeply immersed in technical content, her senior leader recognised that developing her ability to communicate clearly would have a profound impact on her effectiveness, and it has.
Hazel Mijango – CBA
When Hazel was recommended to our communication training program by her leader she saw it as an important step in her career. It was an opportunity to develop her presence as a leader and refine her skills.
Berlinda Crowther – Digital Transformation Agency
Berlinda regularly communicates with varied audiences in different forums and often felt nervous when speaking, unable to use her hands purposefully and would easily go off track. Since the program she feels confident with her delivery.
Michael Ziccone – Capability and Performance Manager, ANZ
“On behalf of ANZ, I approached Colin James and his team to develop the presentation and influencing skills of our Business Development Managers, Sales Managers and Senior Leaders within our home loans distribution business unit (~100 employees in total). Initially, we approached several vendors for tender but only the pitch from Colin James and Erica Bagshaw was done in a way that encompassed a methodology that we wanted to impart to our employees.
Delivering the Mastering Communication Program gave our staff the skills they needed in order to differentiate themselves in a marketplace where it’s difficult to distinguish yourself from your competitors. Post-delivery, the ongoing coaching, master classes and webinars have helped embed the skills. Importantly, the way in which the learning is delivered is easily digestible and was embraced readily by the participants.
The Colin James Method® program of work has led to a noticeable change in the way our business teams approach all of their communication and it’s made a marked difference to their capacity to influence. In addition, there has been a noticeable uplift in our sales performance, resilience and morale, as our employees recognise the time and investment ANZ has made in their personal development.
I would not hesitate in recommending the team at The Colin James Method®, that is why we have extended our relationship with Colin, Erica, Andrew and Kerrie into 2015 with a new program of work.”
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